Subvolts take Uber's CEO discusses AI's impact on jobs and the company's future as an 'everything app'. May 4, 2026
For you
Business
Learn how a major company is adapting its strategy and workforce to the rise of AI.
Everyday users
Understand how AI might change the services you use for travel and transportation.
Hype note
3/5Notable

This is a solid interview with the CEO of a major company discussing AI's impact on his business and workforce.

Dara Khosrowshahi on replacing Uber drivers — and himself — with AI

1 h 14 Interview Hosts: Nilay Patel
0:001:14:19

Audio streams from The Verge. Your place is remembered on this device.

From Subvolts

Summary and analysis by Subvolts editorial, AI-assisted.

Summary

Uber CEO Dara Khosrowshahi joins Nilay Patel on Decoder to discuss Uber's expansion into a broader travel platform, including hotel bookings. The conversation explores how AI might impact Uber's services and jobs, and whether the company feels pressure from AI chatbots promising to handle travel arrangements. Khosrowshahi acknowledges AI will replace some jobs at Uber.

Explained simply

Uber's CEO talks about adding hotels and other services to the app, making it an 'everything app.' He also discusses how artificial intelligence might change jobs at Uber and handle tasks like booking rides in the future.

Why listen

This episode offers insight into how a major transportation and logistics company views AI's disruptive potential. It's for business leaders and consumers interested in the future of travel and employment. The discussion connects to current AI frontier labs' focus on building capable agents that can perform complex tasks, like booking travel, potentially impacting companies like Uber.

On the mic
  • HostNilay Patel
  • GuestDara KhosrowshahiCEO, Uber
About
Key facts
  • Guest: Dara Khosrowshahi, CEO of Uber
  • Show: Decoder with Nilay Patel
  • Length: 74 minutes
  • Uber's Expansion: Uber is expanding into a larger platform for travel, starting with hotel booking and personal shopping.
  • AI Impact on Jobs: Dara Khosrowshahi stated AI will replace jobs at Uber.
Show notes from The Verge

It’s become an annual tradition to have Uber CEO Dara Khosrowshahi join us in the studio when he comes to New York for Uber’s big Go-Get event every year. This year, the big news was that Uber's expanding into a much larger platform for travel, starting with hotel booking and services like personal shopping.

Uber is going so far as to call this an everything app, so I wanted to see how far Dara thinks everything actually goes — and whether he’s feeling pressure to own more of the user experience in a world where AI companies keep promising that their chatbots will book all the cars for you.

Links: 

  • Uber adds hotels to its app in big travel swing | The Verge
  • Uber CEO Dara Khosrowshahi is okay with reinventing the bus | Decoder
  • I have to be honest, AI will replace jobs at Uber | Diary of a CEO
  • The DoorDash problem | Decoder
  • Airbnb CEO Brian Chesky wants to build the everything app | Decoder
  • Booking and Priceline chief wants you to yell at bots, not humans | Decoder

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Credits:

Decoder is a production of The Verge and part of the Vox Media Podcast Network.

Decoder is produced by Kate Cox and Nick Statt; this episode was edited by Xander Adams. Our editorial director is Kevin McShane. 

The Decoder music is by Breakmaster Cylinder.

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Jargon decoded
everything app
Dara Khosrowshahi
An app that offers many different services, not just one.
agents
AI Frontier Labs
Computer programs that can perform tasks for you, like booking travel.
Published
Show
Decoder with Nilay Patel · The Verge
Length
1 h 14
Companies
OpenAI, Google, Anthropic, Microsoft, Meta, xAI
Summary by
Subvolts, using an AI model (how we work). Spotted a mistake? Tell us.

Questions people ask

What new services is Uber adding?
Uber is expanding into a larger travel platform, starting with hotel booking and personal shopping services.
Will AI replace jobs at Uber?
Uber CEO Dara Khosrowshahi acknowledges that AI will replace jobs at Uber.

Page generated Oct 19, 2026. Summaries are Subvolts' own; the audio, artwork and notes belong to The Verge.